Privacy Policy

Last updated: January 09, 2026

1. Introduction

JustCountIt ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by JustCountIt.

2. Information We Collect

We collect information you provide directly to us, such as when you create or modify your account, request customer support, or otherwise communicate with us.

Account Information: Name, email address, password.
Health Data: Height, weight, age, gender, activity level, dietary preferences.
Usage Data: Food logs, calorie intake, macro/micronutrient data, weight history.
Payment Information: We do not store your financial data. All payments are processed by our Merchant of Record, Paddle.com.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Service.
Calculate personalized nutritional targets (calories/macros).
Generate AI-powered food analysis and reports.
Process transactions and send related information, including confirmations and invoices.
Send you technical notices, updates, security alerts, and support and administrative messages.
Monitor and analyze trends, usage, and activities in connection with our Service.

4. Data Sharing and Processors

We do not sell your personal data. We may share your information with third-party vendors and service providers that perform services on our behalf, solely for the purpose of helping us provide the Service.

Key Processors:

Paddle: Functions as our Merchant of Record for payments. They process your payment details and billing information. Paddle Privacy Policy.
Hosting & Infrastructure: We use industry-standard cloud providers to host our application and database securely.
AI Services: We use LLMs (Large Language Models) to process food logs. Data sent to these models is anonymized where possible and used strictly for generating analysis.

5. Data Retention & Deletion

We retain your personal information for as long as your account is active or as needed to provide you the Service.

Your Rights ("Right to be Forgotten"): You have the right to request the deletion of your account and all associated data at any time via your Profile settings. Upon deletion, all your logs, personal measurements, and account details are permanently removed from our database.

6. Cookies and Tracking

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Essential Cookies: Required for the operation of the Service (e.g., keeping you logged in).
Analytics Cookies: Help us understand how our Service is being used.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

7. Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

8. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@justcountit.com.